Privacy Policy For Our Water Restoration Company
At Lansing Liquid Lifesavers, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, lansingwaterdamagepros.com, or engage with our services. Please read this policy carefully. If you do not agree with the terms of this policy, please do not use our website.
Information We Collect
Personal Information
When you contact us or request our services, we may collect personal information that can identify you, including but not limited to:
- Name
- Email address
- Phone number
- Address
- Payment information
Non-Personal Information
We may also collect non-personal information that does not identify you individually. This information may include:
- Browser type
- IP address
- Geographical location
- Pages visited on our website
- Time and date of visits
How We Use Your Information
We may use the information we collect from you in the following ways:
To Provide Services
We use your personal information to:
- Process your requests for water damage restoration services.
- Communicate with you regarding your service inquiries.
- Send you confirmations and updates about your service.
To Improve Our Services
We may use non-personal information to:
- Analyze user behavior and improve our website and services.
- Enhance customer service and respond to inquiries and support needs.
Marketing Purposes
With your consent, we may use your information to:
- Send you promotional emails about new services, special offers, or other information we think you may find interesting.
- Contact you for market research purposes.
Sharing Your Information
Third-Party Service Providers
We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential. These providers may include:
- Payment processors
- Marketing agencies
- IT service providers
Legal Compliance
We may disclose your information when required by law or in response to valid requests by public authorities. This may include:
- Complying with a legal obligation
- Protecting and defending the rights or property of Lansing Liquid Lifesavers
- Preventing or investigating possible wrongdoing in connection with our services
Data Security
Protection of Your Information
We implement a variety of security measures to maintain the safety of your personal information. These measures include:
- Secure servers
- Encryption of sensitive data
- Access controls to restrict unauthorized access
Retention of Your Information
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. When your information is no longer needed, we will securely delete it.
Cookies and Tracking Technologies
What Are Cookies?
Cookies are small files placed on your device that help us enhance your experience on our website. We use cookies to:
- Understand and save your preferences for future visits.
- Compile aggregate data about site traffic and site interactions.
Managing Cookies
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You can do this through your browser settings. However, if you disable cookies, some features of our website may not function properly.
Your Rights
Access and Update Your Information
You have the right to request access to the personal information we hold about you and to request corrections if that information is inaccurate or incomplete.
Opt-Out of Marketing Communications
If you no longer wish to receive promotional communications from us, you can opt-out by:
- Following the unsubscribe instructions included in each promotional email.
- Contacting us directly at our email address or phone number provided on our website.
Children’s Privacy
Lansing Liquid Lifesavers does not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us. We will take steps to delete such information from our records.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Company Name: Lansing Liquid Lifesavers
- Location: Lansing, Michigan
- Website: lansingwaterdamagepros.com
Your privacy is important to us, and we are committed to safeguarding your personal information. Thank you for trusting Lansing Liquid Lifesavers with your water damage restoration needs.